fb44 Responsible Gaming —
Stay Safe, Respect Your Limits
When entertainment goes out of control, it can become a problem. fb44 believes every player's experience should be safe and enjoyable.
Our Commitment
fb44 is an entertainment platform — the purpose of playing slots, live casino, and sports betting should be enjoyment, not a reliable way to earn money. We know that most players play responsibly, but for some, playing habits can gradually turn into a problem. That is why we have built several independent control tools into every account, so you can set your own playing limits.
Our Terms and Conditions clearly state that the minimum age to take part in any casino or betting activity at fb44 is 21. Both opening an account and playing are strictly prohibited for underage users. If there are children or teenagers in your household, please make sure they cannot access your account.
The foundation of responsible gaming is honestly understanding your own situation. If in any given week you have spent more than your set budget, or feel an urge to place bigger bets to recover losses — do not ignore these signs. Use the tools below or contact our support team directly.
Under our Privacy Policy, any responsible gaming request or information related to self-exclusion is kept fully confidential and is not shared with third parties.
Self-Control Tools
These tools can be used directly from your account settings or activated through our support team.
Deposit Limit
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately; raising it requires a set waiting period.
Session Time Limit
Decide in advance how long you can play in one sitting. When the set time is up, the session ends automatically and you get a chance to take a break.
Bet Limit
Set the maximum amount you can wager per game or within a given time period. This is an effective way to protect yourself from large losses.
Cooling-Off Break
Temporarily close your account for any period from 24 hours to 30 days. You cannot log in during this time, but the account reactivates automatically when the period ends.
Self-Exclusion
Contact our support team for long-term (from 6 months) or permanent self-exclusion. Once active, the account cannot be reopened before the period ends.
Transaction History
Review your deposit, withdrawal, and play history at any time. Understanding your own spending patterns is the first step toward making informed decisions.
Check Yourself
Ask yourself the following questions
If the answer to one or more of these feels like "yes", contact our support team or use the self-limit tools.
Warning Signs of Problem Gambling
When these signs appear, it is important to act right away.
Financial Pressure
Regularly using money meant for essential expenses to play, or starting to take on debt.
Excessive Time Spent
Playing for hours on end by cutting into time for work, family, or sleep.
Mood Changes
Feeling angry or frustrated when unable to play, and feeling overly excited after a win.
Relationship Strain
Growing distance in relationships with family or friends, or telling lies frequently.
Where to Get Support
fb44 Live Chat and Email Support
Our support team is available 24 hours a day, 7 days a week in Bengali and English. Any request for self-limits, a break, or self-exclusion is processed immediately. Contact us by email: [email protected]
Family and Trusted People
Talk openly about your concerns with a close family member or a trusted friend. Support from loved ones is very important for staying well.
Professional Advice
Seeking help from a mental health professional or counsellor is not a sign of weakness — it is a courageous step. Mental health services are available at local health centres or hospitals near you.
If you feel that controlling your gambling habits is becoming difficult, contact our live chat without delay. fb44's support team listens without judgement, works to understand the issue, and helps you take the necessary steps. Detailed answers to questions about self-limits and self-exclusion are available in our FAQ section.
Remember, gambling is for entertainment. The moment it no longer feels like entertainment, that is the right time to stop and seek support.
fb44's Commitment: A Safe Gaming Environment
We believe that the safety of every player is the highest priority for healthy long-term entertainment. The 21+ age requirement and the self-control tools are part of that commitment.