Legal Document

fb44's Privacy Policy

This policy describes in detail how your personal information is collected on the fb44 platform, what it is used for, and how it is kept secure.

SSL Encryption Data Protection Not Sold to Third Parties
Last Updated: January 2025

This privacy policy applies to all users of the fb44 platform's services. By creating an account, logging in, or using any service on fb44, you agree to the terms of this policy. To learn more about us and how we operate, please read our About Us page.

fb44 believes that a user's personal information is a valuable asset and protecting it is our primary responsibility. This policy is written in plain language so you can easily understand exactly what we do with your information.

1

What Information Is Collected

We collect the following types of information for the purpose of registration and service delivery on the fb44 platform:

1.1 Identity Information

  • Full name and date of birth
  • National ID or passport number (for identity verification)
  • Email address and mobile number
  • Current and permanent address

1.2 Financial Information

  • Deposit and withdrawal transaction records
  • Information related to bKash, Nagad, Rocket, or bank accounts (only the details necessary for processing transactions)

1.3 Technical Information

  • IP address, browser type and version
  • Device type and operating system
  • Time and date of site access
  • Page views and user navigation patterns
  • Cookie and session data

1.4 Gaming Activity Information

  • Betting history and game logs
  • Bonus usage and VIP tier status
  • Balance change records
2

Purpose of Data Collection

fb44 collects and uses user information only for legitimate and specific purposes. Those purposes are listed below:

  • Account Management: To complete the registration, login, and account verification process.
  • Transaction Processing: To securely complete deposits and withdrawals and to maintain financial records.
  • Customer Support: To resolve your issues promptly via live chat and email.
  • Security: To prevent fraud, account hacking, and unauthorized access.
  • Platform Improvement: To analyze user experience and improve service quality.
  • Legal Compliance: To meet applicable legal obligations and respond to requests from regulatory bodies.
  • Marketing Communications: To send you relevant offers and updates with your consent — with the option to opt out at any time.
3

Cookies and Tracking Technologies

The fb44 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

3.1 Types of Cookies

  • Essential Cookies: Required to maintain login sessions and security tokens — without these, the site will not function properly.
  • Functional Cookies: To remember your language preference, betting settings, and previous login information.
  • Analytics Cookies: To understand site traffic and usage patterns — this data is collected anonymously.

You can delete cookies or stop accepting new ones from your browser settings at any time. However, please note that disabling essential cookies may prevent some important features of the site from working.

4

Data Sharing and Third Parties

fb44 never sells your personal information. However, information may be shared with trusted third parties in specific circumstances:

  • Payment Processors: bKash, Nagad, Rocket, and banks — only the information necessary to complete transactions.
  • Game Providers: Limited information shared with relevant gaming studios to manage specific game sessions.
  • Technology Services: Server hosting, security monitoring, and analytics providers — who operate under a confidentiality agreement with fb44.
  • Law Enforcement: Where applicable under a court order or the requirements of Bangladeshi law.

Any third party is bound by data protection obligations in line with fb44's standards and may not use the information received for any other purpose.

5

Data Security Measures

fb44 uses industry-standard technologies and practices to protect your information:

  • SSL Encryption: 256-bit SSL encryption is active on all pages of the site, encrypting all data exchanged between your browser and our servers.
  • Data Segregation: Personal information and financial information are stored in separate encrypted databases.
  • Access Control: Only authorized staff can access specific data, and all access is logged.
  • Regular Security Audits: Security audits are conducted regularly to identify system vulnerabilities.
  • Two-Factor Verification (OTP): Mobile OTP verification is available for login and important account actions.

However, no method on the internet is 100% secure. fb44 strives to provide the highest level of protection, but you are also responsible for keeping your account password and login details completely confidential.

6

Data Retention Period

fb44 does not store user information indefinitely. The retention period depends on the type and purpose of the information:

  • Account Information: Retained while the account is active. After account closure, kept for a specific period as required by legal obligations.
  • Transaction Records: Retained for the period required by financial law.
  • Technical Logs: Generally kept for up to 90 days, then automatically deleted.
  • Marketing Profiles: Deleted promptly after you withdraw your consent.
7

User Rights

Every user of the fb44 platform has certain rights over their personal information:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Correction: You may request correction of inaccurate or incomplete information.
  • Right to Deletion: You may request deletion of your information in certain circumstances, except for information subject to legal obligations.
  • Right to Restrict Processing: You may request that the use of your information be limited in certain circumstances.
  • Marketing Opt-Out: You may stop receiving promotional communications at any time.

To exercise these rights, contact our support team via live chat or email. We will respond as quickly as possible after receiving your request.

8

Protection of Minors

fb44 platform services are strictly for persons aged 21 or above. An age verification process is followed at registration, and if any user is confirmed to be below the required age, their account is immediately closed and stored information is deleted except where legally required. By following the Responsible Gaming Guidelines, we ensure that minors never gain access to this platform.

9

Changes to the Policy

fb44 reserves the right to amend this privacy policy as needed. Users will be notified of any significant changes via email or a notification at login. After each change, the updated date is shown at the top of this page.

Continued use of fb44 after any updated policy is published will be taken as your agreement to the new policy. Our Terms and Conditions page contains the full rules governing use of the service.

10

International Data Transfers

Some of fb44's servers and infrastructure may be located outside Bangladesh. In such cases, your information is transferred and processed in accordance with international data protection standards. Contractual data protection provisions are ensured with any third party so that the standard of protection for your information does not decrease regardless of location.

11

Contact and Complaints

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

Contact by Email

Send any privacy-related requests to the address below:

[email protected]

Or speak directly in Bengali via the website's live chat — available 24/7.